We got informed about several attempts of users who have tried to purchase a license from other sources than Syncronorm. We do everything possible to protect our users, so please take care and keep your eyes open. Please be advised to buy your official Syncronorm products via our offered services or via a registered partner company to avoid being the victim of a fraud.
Do you feel like something is unclear or seems false with your purchase? Please do not hesitate to contact us directly via info(at)syncronorm(dot)de or reach out to us here.
Make also sure to follow these simple steps to prevent any fraud or deceit from the start:
- From whom are you buying? Check your contacts. Are you in correspondence with an official staff member of Syncronorm or one of our distribution partners?
- Want to buy used products? Please contact us first by sending a message to info(at)syncronorm(dot)de or by using our contact form.
- Double check your invoice. Have you received an official document, provided by a staff member of Syncronorm or a distribution partner?
- Double check your wire transfer details. Syncronorm will never ask you to change bank details once we have sent you an official invoice or wire transfer instruction. In any case, do always use the bank details, which are stated in our official documents.
By following these simple countermeasures, the safety of your transaction will be higher. We also like to thank our community for keeping an eye out.